Refund policy
All sales are final.
We do not accept returns, exchanges, or cancellations once an order is placed. Please double-check your size, color, and address before ordering.
If your item arrives damaged or if you receive the wrong product, please contact us within 48 hours of delivery at shop.valmra@gmail.com with photos, and we will assist you.
This policy helps us maintain fair pricing and reduce waste in our small-batch production model. Thank you for understanding!