Shipping policy
Shipping Regions
We proudly ship worldwide, with a focus on the United States and India. No matter where you are, Valmra will deliver your order to your doorstep.
Shipping Carriers
We use trusted carriers to ensure your package arrives safely and on time.
Shipping Costs
Shipping fees are calculated based on the weight, price, and distance of your order. Shipping costs will be shown at checkout. Currently, we do not offer free shipping on any orders.
Processing Time
Orders are processed and prepared for shipment within 1–2 business days. Once your order is shipped, you will receive a confirmation email with tracking details.
Shipping Time
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Domestic (U.S.): Delivery typically takes 2–3 business days after processing.
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International (India): Delivery usually takes 15–20 business days.
Order Tracking
We provide tracking numbers for all shipments. You can track your order using the tracking link sent to your email once your package is shipped.
Delays and Issues
While we strive for timely delivery, some delays may occur due to carrier issues, customs, or unforeseen circumstances. If your package is delayed, please contact us at [your support email] and we will assist you promptly.
Lost or Damaged Packages
If your package is lost or arrives damaged, please notify us within 7 days of the estimated delivery date. We will investigate with the carrier and work to resolve the issue. In case of confirmed loss or damage, we will provide a replacement or refund as appropriate.
Returns and Exchanges
Please note that all sales are final. We do not accept returns or exchanges. However, we guarantee your package will reach you. If it is lost during shipment, we will work with the carrier to find a solution.
Shipping Schedule
We ship orders 7 days a week, including holidays, to get your order to you as quickly as possible.
Shipping Restrictions
Currently, there are no restrictions on shipping any of our products.